Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. Why are you interested in working at Trailfinders? Candidates interviewing for Tailormade Reservations Assistant and Travel Consultant rated their interviews as the hardest, whereas interviews for Tailormade Reservations Assistant and Travel Consultant roles were rated as the easiest. This rating has decreased by -16% over the last 12 months. It was a pleasure to go through the process with them. Our Travel Consultants have between them travelled to 96% of the world's countries and offer knowledge and service second to none in the industry. Very long interview process, with several stages and very in depth. According to anonymously submitted Glassdoor reviews, Trailfinders employees rate their compensation and benefits as 3.5 out of 5. First, a thorough application on the company website. There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. Did not progress past that phase. They are looking for multi-taskers with strong self-starter skills and the ability to work on your own initiative. View your travel plans on or offline, wherever and whenever you wish We recruit almost exclusively from internal applicants when it comes to promotions and new positions. We opened the doors to our 42nd travel centre this week. At the in-person interview I was given a lot of information about the company which was great as it gave me a better idea of the role and company I could potentially be working for. Among a number of long term employees there is a feeling of not being valued which inevitably leads to an exodus of talent. Military, dictatorship culture with no work life balance Overworked with long hours. Full Job Description:Click here to read the full job spec. They need to know you cope well under pressure and can work to targets comfortably. Zero flexibility regarding working from home ( even when a relative was very very poorly). I applied online. The process took 4 weeks. Boo! Long hours and schedule often only gives you 1 day off at a time, Very strict and inflexible, especially when it comes to working from home (none existent in TF vocabulary). We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. Result-based grade progression (and salary increase). Application Process: To apply for the Head of Performance Analysis please email: recruitment@etprm.com with a covering letter and CV. Hello Tunbridge Wells! An example of when I provided a high standard of service to a customer. We opened the doors to our 42nd travel centre this week. Recommend to a Friend. Had a work sheet exam style to calculate flight taxes and costs. Had a work sheet exam style to calculate flight taxes and costs. Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? If a customer seems very excited about the trip but cannot book straight away, what would you do? The process took 4 weeks. There is a Trailfinders Widows Club so that carers/parents can support each other. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Trailfinders recruits people regularly in their organization. Thats what I want. Third, a phone interview, approximately 45 min. Pros. Overall very friendly and nice process. If you are sincere about working for TF use this site to pull together lists of questions and have your answers prepared. 5) Final test/assessment, testing ability as a Travel Consultant with data interpretation and geographical knowledge. Assessment day was group discussion and an interview and a written test on geography. Your response will be removed from the review this cannot be undone. Some people added Trailfinders interview Questions in our Website. - Flexible when needed, in the matter of all areas such as train strikes/ emergencies. The process took 2 weeks. I interviewed at Trailfinders (Bristol, England) in May 2021. Third, a phone interview, approximately 45 min. Between them our expert travel consultants have travelled to over 96% of the world's countries. We now employ over 1,100 people throughout our 44 travel centres. A strong worldwide geographical awareness as well as extensive and recent first hand travel experience, with particular preference for travel in Australia and New Zealand, America and Canada or Asia. Trailfinders employees attributed a compensation and benefits rating of 3.5/5 stars to their company. Full Job Description: Click here to read the full job spec. Longest interview Ive ever had. Be the first to find this interview helpful. Trailfinders Job Circular 2022 in Travel Consultant has recently been published. Overall very friendly and the tests were fairly simple. Job Title Travel / Tourism,Sales - 35k+ Description. The process took 3 weeks. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. The process took 2 weeks. The club is developing and expanding continuously on and off the pitch and has clear, comprehensive plans to achieve its goals. Trailfinders Jobs | Jobs at Trailfinders | Jobs in Trailfinders | Travelled the world for virtually nothing, made plenty enough to support my family & pay the mortgage but more importantly, met the most amazing people who will remain friends for life. Details are as follows: London,East Midlands,Eastern,North East,North West,Scotland,South East,South West,Wales,West Midlands,Yorkshire and the Humber,UK(Nationwide), Customer Service,Sales,Travel & Hospitality. Read what they think about their salaries on our Compensation FAQ page for Trailfinders. The hiring process at Trailfinders takes an average of 24 days when considering 5 user submitted interviews across all job titles. Can you go through an instance when you had to use problem-solving skills? As a result the service and advice they offer is second to none. For any questions or queries relating to the role, please email Joe Burley on: joe.burley@etprm.com. The process took 6 weeks. Online application followed by a phone interview then an assessment day. Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. Gooley was named Entrepreneur of the Year in the Consumer Services category at the inaugural EY National Entrepreneur of the Year awards in December 1999. As a result the service and advice they offer is second to none. As pioneers of tailormade travel we believe there is no substitute for one-on-one bespoke service. I applied online. In-person interview - "how do you handle stress? In person interview with a geographical and mathematical assessment at the end (about 2 hours 45 minutes, an hour and a bit was given for the assessment). Trailfinders is a British travel company in the United Kingdom and Ireland. Great travel opportunities, high bonus earning potential. Let's say a customer asked about a trip to South Africa, how would you continue that conversation? Here you can get the circular link related to all other necessary information if you click the following button. Are you motivated by money and/or meeting targets? What we are looking for A passion for travel and a strong worldwide geographical awareness is needed. This rating has decreased by -15% over the last 12 months. The company structure has changed very little with the changing times and things like working from home and flexible working practices are pretty much non existent. The community relies on everyone sharing. Take advantage of fantastic offers in the airline sales Find out more. Im not sure theyll be able to prosper fully with this philosophy in the new post pandemic world. Hello Tunbridge Wells! Constantly monitored. What other roles are you applying for? 55 %. Read what they think about their salaries on our Compensation FAQ page for , Tractor Trailer Driver salaries - 1 salaries reported, Director, Professional Services salaries - 1 salaries reported, Senior Sales Support salaries - 1 salaries reported, PSE Mail Processing Clerk salaries - 1 salaries reported, Management Accountant salaries - 1 salaries reported, The Ultimate Job Interview Preparation Guide. Other common Trailfinders email patterns are [first]. Boo! You'll need to answer questions about your experience and education on their website, then take a mental agility test, followed by a phone interview and a face to face interview. It may not be complete. Overall, excellent experience. Glassdoor gives you an inside look at what it's like to work at Trailfinders, including salaries, reviews, office photos, and more. Very limited in terms of part time options (or none at all). Copyright 2023 Jisc.All rights reserved. Toby Kelly. Look outside Trailfinders for skilled partners in areas. What makes you think you'd be good at this role?" Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Visit www.trailfinders.com/jobs to find out more. Getentrepreneurial.com: Resources for Small Business Entrepreneurs in 2022. While new technology has boosted many companies sales offering internet bookings & other powerful online tools, Trailfinders has remained old school. Happy Halloween! Very kind and approachable people. Glassdoor users rated their interview experience at Trailfinders as 70.0% positive with a difficulty rating score of 3.23 out of 5 (where 5 is the highest level of difficulty). Get Contact Info for All Departments. A free inside look at company reviews and salaries posted anonymously by employees. The hours are long but then you are working in a retail environment so that is par for the course. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. Venue: 020 8998 7928 I applied online. It is the largest independently-owned travel company in the United Kingdom, and has 39 travel centres in the UK and Ireland. Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. We have a great opportunity for a talented 'Head of Performance Analysis' to join Ealing Trailfinders as we embark on an exciting chapter in our history. What are your career ambitions? Where do you see yourself in 5 years? First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable. Our Travel Consultants have between them travelled to 96% of the world's countries and offer knowledge and service second to none in the industry. The person due to interview me did not turn up. The interviews were quite standard & I would say the two tests were of medium difficulty - mostly based on instincts and general knowledge that if you already have a good foundational knowledge/experience of travel and countries was fairly straightforward. Trailfinders simply don't care about their employees. What is it really like to work at Trailfinders? [17] He was granted the rank of Knight Batchelor for services to Business and Charity in the Queen's 2021 Birthday Honours List. Find out more about salaries and benefits at Trailfinders. What do you think a day in life of this role would look like? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I applied online. Candidates applying for Travel Consultant had the quickest hiring process (on average 23 days), whereas Travel Consultant roles had the slowest hiring process (on average 23 days). There was an initial online test, followed by phone interview, followed by in person interview in the travel centre where I would be working and then a written test done afterwards. Second, a "Mental Agility Test"- 15 minutes of math and word puzzles. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. 1) Online application form , in the new post pandemic world very long interview process, with several stages very! Assessment day was group discussion and an interview and a written Test on geography -16 % the... Trailfinders takes an average of 24 days when considering 5 user submitted interviews across all job titles travel Tourism! Excited about the trip but can not Book straight away, what would you do Canada or Asia is.... 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